Delay with Rev Live Captions joining Zoom Meetings
Incident Report for Rev
This incident has been resolved.
Posted Feb 02, 2021 - 21:12 PST
We are continuing to monitor for any further issues.
Posted Feb 02, 2021 - 15:09 PST
We have identified a Zoom issue causing long delays with Zoom notifying Rev when a Zoom Meeting starts. This causes Rev Live Captions to be significantly delayed when joining Zoom Meetings for many users.

Please use the manual kickstart process to start live captions. Details here:

This issue is related to delayed notifications from Zoom after a Host joins a Meeting.
Posted Feb 02, 2021 - 08:34 PST
This incident affected: Rev Live Captions for Zoom Meetings.